Practo, la empresa líder de atención médica integrada de la India, lanzó recientemente un servicio de telemedicina veterinaria en su plataforma, la cual tiene la misión de crear un acceso equitativo a la atención médica para todos. Practo colaborará con veterinarios con licencia en todo el país para proporcionar servicios de consulta en línea 24 * 7 a sus clientes para que puedan recibir ayuda médica para sus mascotas en solo sesenta segundos en cualquier momento y en cualquier lugar. Según Practo, ha recibido casi dos mil millones de consultas de búsqueda de los padres de mascotas, desde el lanzamiento de su proyecto piloto el mes pasado y abrumado por las respuestas positivas, la especialidad se lanzó oficialmente como parte del servicio de telemedicina de la compañía. La mayoría de las consultas estaban relacionadas con la gestión de la dieta de las mascotas, la medicación para pulgas y garrapatas, las alergias alimentarias entre las mascotas y los problemas de comportamiento entre las mascotas. La empresa recibió consultas de más de 40 ciudades. Bengaluru, Hyderabad, Delhi NCR y Mumbai son las ciudades que enviaron la mayoría de las consultas a la empresa.
Al comentar sobre la nueva iniciativa, Siddhartha Nihalani, Vicepresidente de Producto, Practo, dijo: “Nuestra incursión en la atención veterinaria virtual se alinea con nuestra visión más amplia de mejorar el acceso a la atención médica de calidad. Con muchas personas cuidando de mascotas por primera vez durante el encierro inducido por el coronavirus, y muchas otras ansiosas por visitar una clínica en medio de esta pandemia, queremos brindarles una solución conveniente pero confiable«. Una vez que finalice la situación del trabajo desde el hogar, el servicio facilitará a los dueños de mascotas consultar a veterinarios con licencia y recibir ayuda médica en línea para su mascota sin tener que saltarse el trabajo de oficina.
La compañía en su comunicado de prensa dijo: «Esto (ayuda médica en línea) incluye obtener una segunda opinión para ciertos procedimientos, obtener recomendaciones de tratamiento o dieta, hacer preguntas de seguimiento y buscar asesoramiento sobre problemas de comportamiento, todo en tiempo real y sin exponerse a cualquier riesgo«. El servicio estará disponible tanto en la aplicación como en el sitio web de la empresa. La Dra. Daisy Rani, una veterinaria de Chennai con 25 años de experiencia, dijo: “Ayudar a las personas a cuidar de sus mascotas es la mejor parte de ser veterinaria. Poder hacer eso de una manera que sea conveniente para los dueños de mascotas, especialmente durante una pandemia como esta, es una experiencia verdaderamente gratificante. Me alegra que una empresa como Practo esté haciendo un esfuerzo adicional por el bienestar de las mascotas al agregar servicios veterinarios como parte de su plataforma de telemedicina”. Fuente: HealthEconomictimesIndiatimes.
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